Interpreter Training

The Interpreter Training program for bilingual staff and community interpreters is designed to improve the quality of services received by limited English proficiency (LEP) populations. Training is provided by the Center for Health Futures at Florida Hospital (a member of the CFPHD). The program, developed by Cross Cultural Communications, Inc., targets the special needs of bilingual staff interpreting in health care, schools, and other human and social service settings. This 40-hour certificate program meets the minimum professional standard for U.S. interpreters and interpreting bilingual staff. A train-the-trainer course is also available to qualify interpreter trainers to teach the above certificate program.

Program completers will:

• Understand language access laws, and national standards on culturally and linguistically appropriate services (CLAS) for bilingual staff and community interpreters
• Understand interpreting roles and types and modes of interpreting
• Develop interpreting skills in pre-session preparation, introductions, tone, positioning, register, halting the session, note-taking, and memory
• Understand cultural competence and cultural constructs, and how and mediate culturally
• Respect a code of ethics, have clear roles and boundaries, and maintain accuracy and confidentiality
• Understand interpreting in health care, educational and/or human services settings (training will be specialized to address the audience’s needs)